This is the privacy statement for Essential Estates. Please read it carefully. You should only use this site and complete our Enquiry Form if you agree to our use of information about you in accordance with this privacy statement.
Data Protection and Privacy Statement. We collect certain basic information about you when you visit our website.
We recognise the importance both of keeping that information secure and of letting you know what we intend to do with that information. We may amend our privacy statement to reflect changes to our business, website or to data protection legislation. We therefore ask you revisit this privacy statement on a regular basis to ensure you are familiar with its terms. This privacy statement only applies to Essential Estates and this website; if you follow a link out of our site or leave our site in some other way, this privacy statement will no longer apply. The privacy statement sets out (1) who we are and describes (2) the information we collect (3) how we use your information (4) how you can find out more.
We are Essential Estates Ltd, a Limited Company incorporated in England . Our company number is 04653872 and our registered office address is Essential Estates Ltd, Suite One, Priory House, Saxon Way, Hessle HU13 9PB. In these terms, we refer to ourselves as “we”, “us”, “our” and “Essential Estates”. The user of the website is referred to as “you” and “your”.
If you have any queries about the information we hold on you, please contact our Data Protection Compliance Officer, who you may write to at the address above.
We collect information from you when you;
Through the analysis of statistical information, we can provide you with an enhanced website user experience.
We collect information you give us when you register for ‘My Area / My Essential Estates’, when requesting brochures, update requests and when requesting a call from one of our advisers to book an appointment. We require only the information we need to provide a service to you, such as your name, postal address, telephone number and email address. Where we would like more information to help us improve our services, over and above the basic required information, it will be clear that your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.
We use your information to provide you with the website and to contact you to provide information about our homes and schemes available from our other brands [Sellusyourhouse.co.uk] that could help you move home. We may also contact you for market research purposes or to help improve our products and customer service.
You may ask us to remove you from our email alert lists at any time by writing to our Data Protection Officer at the address above. We will also offer you the option of correcting your details and of being removed from future email alerts when we send you an email alert. You can ask to stop receiving emails by using the unsubscribe links contained within the acknowledgement emails when you register on the site, request updates, book an appointment or request a brochure.
We may disclose your information to third parties in certain circumstances but we will not sell, rent or trade your personal information.
We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.
We may share your information with our funders or potential funders, such as our bank and with our professional advisors who have a reasonable need to see it.
We may share your information with any group companies of ours so that they can provide you with information about homes and schemes available from them. We may provide anonymous aggregated data to reputable third parties on a commercial basis.
Where relevant, we may give third party providers who supply services to us, or who process information on our behalf, access to your information (for example our emergency service provider, boiler supplier or move planner MoveMe). Where doing so, we will always take steps to confirm that that their security measures are adequate to protect your information.
We will also pass your information on to third parties whom you may ask us to, for example if you ask us to put you in contact with professional advisors.
If you purchase a property from us, we may also pass your basic information (name and address) to utility providers who require your information to provide services to you (for example council tax or electricity).
We may disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
Only authorised personnel and contractors have access to your information.
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
If you have any questions about our privacy statement or the information we hold about you, please contact our Data Protection Compliance Officer at the address above.
You have a legal right to see a copy of the information we hold about you on payment of a fee, which is currently £10.
Further information about data protection issues including the online Register of Data Controllers can be found at the Information Commissioner's website.